Terms of service

Terms of Service

This website is operated by SEN&COCO under the SEN brand. By visiting sencoco.com or purchasing from us, you agree to these Terms of Service.

Business Identity

SEN&COCO is a Hong Kong registered company and the registered business name. SEN is our self-owned brand for aromatic bead bracelets. We operate as a first-party online retail store and sell directly to customers through sencoco.com.

Products and Orders

We make reasonable efforts to display product information, prices, images, and availability accurately. Product availability, prices, and promotions may change without notice.

Shipping, Returns, and Refunds

Shipping, returns, refunds, and exchanges are governed by our Shipping Policy and Return and Refund Policy. Please review those policies before placing an order.

Third-Party Services

Our store may use third-party services such as payment processors, shipping providers, analytics tools, and ecommerce platform services to operate the website and fulfill orders.