Terms of service

Terms of Service

This website is operated as SĒN by SEN&COCO. By visiting sencoco.com or purchasing from us, you agree to these Terms of Service.

Business Identity

SEN&COCO is a Hong Kong registered company and the registered business name. SĒN is our online store name. SĒN is our self-owned product brand for aromatic bead bracelets. We operate as a first-party online retail store and sell directly to customers through sencoco.com.

Business Address

Unit 2904-05, 29/F, Universal Trade Centre
3 Arbuthnot Road, Central
Hong Kong Island, Hong Kong

Products and Orders

We make reasonable efforts to display product information, prices, images, and availability accurately. Product availability, prices, and promotions may change without notice.

Shipping, Returns, and Refunds

Shipping, returns, refunds, and exchanges are governed by our Shipping Policy and Return and Refund Policy. Please review those policies before placing an order.

Third-Party Services

Our store may use third-party services such as payment processors, shipping providers, analytics tools, and ecommerce platform services to operate the website and fulfill orders.