Terms of Service

This website is operated by SEN&COCO under the SĒN brand. Throughout the site, the terms “we”, “us”, and “our” refer to SEN&COCO and SĒN. SĒN offers this website, including all information, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service. These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Business and Brand Information

SĒN is operated by SEN&COCO, a Hong Kong registered company. Our products are made in China and usually shipped from China to customers in North America and other supported regions.

Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, or that you have given us consent to allow any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction.

Product Information

We make every effort to display product colors, materials, descriptions, prices, and availability as accurately as possible. However, natural materials may vary slightly in grain, color, texture, and scent. These variations are normal and do not necessarily indicate a defect.

We reserve the right to modify or discontinue products at any time without notice.

Prices and Availability

Prices and availability are subject to change without notice. We reserve the right to refuse or cancel any order if product information, pricing, or availability is incorrect.

Orders and Account Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. If we need additional information to process your order, we may contact you using the email address provided at checkout.

Shipping, Returns, and Refunds

Shipping, returns, refunds, and exchanges are governed by our Shipping Policy and Return & Refund Policy, which are available on our website.

Third-Party Services

Our store may use third-party services, including payment processors, shipping providers, analytics tools, customer support tools, and ecommerce platform services. Your use of these services may be subject to their own terms and privacy policies.

Limitation of Liability

To the fullest extent permitted by law, SEN&COCO and SĒN shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.