Privacy Policy

This Privacy Policy describes how SĒN, operated by SEN&COCO, collects, uses, and discloses your personal information when you visit or make a purchase from sencoco.com.

Business Information

SĒN is operated by SEN&COCO, a Hong Kong registered company. Our products are made in China and usually shipped from China to customers in North America and other supported regions.

Information We Collect

We may collect information you provide directly, such as your name, email address, shipping address, billing address, phone number, order information, and messages sent to customer support.

We may also collect technical information such as browser type, IP address, device information, pages visited, and interactions with our website through cookies or similar technologies.

How We Use Information

To process and fulfill orders, payments, shipping, returns, and customer support requests
To communicate with you about your order or account
To improve our website, products, services, and customer experience
To prevent fraud, protect our store, and comply with legal obligations
To send marketing communications when permitted by law or with your consent

Sharing Information

We may share information with service providers that help us operate our store, including Shopify, payment processors, shipping partners, analytics providers, marketing tools, and customer support tools. These providers process information only as needed to provide their services.

Cookies

Our website may use cookies and similar technologies to operate the store, remember preferences, analyze traffic, and support marketing or advertising features. You may adjust cookie settings in your browser where available.

Your Rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal information. To make a privacy request, contact us at support@sencoco.com.